Ola Customer Care Contact Number


Before talking about Ola Customer Care, we briefly discuss about Ola itself. Ola is one of the largest companies in the world of transportation industry founded by two partners Mr. Bhavish Aggarwal and Mr. Ankit Bhati in 2011. Ola uses a mobile technology of its own to do its business in an efficient manner. Ola’s service is really quick, convenient, interactive, safe, transparent and productive. Ola’s approach of doing business is really innovative and focused. Ola expands its business to 110+ cities and 1,000,000 driver partners in a very short span of time.


ola customer care


And if we talk about Ola Customer Care, they are mind blowing at this service too. Ola Customer Care team is really focused about being hardworking, satisfactory responsive, and they always work to achieve the core vision of Ola. Ola Customer Care team offer a highly personal experience for its customers while taken their rides by being too professional and interactive. Ola Customer Care provides its customers a safe journey by being available 24×7 for its customers even during their rides. Ola Customer Care offers its customers non- stop entertainment with the help of “Ola play” too. Other important information about Ola Customer Care like Ola Customer Care contact numbers, Ola Customer Care email-ids, Ola Customer Care office addresses etc. is being listed in our website. Please have look for any query related to Ola Customer Care:


Ola Customer Care Contact Numbers: 080-67350900, 080-46655300


Ola Customer Care Email-ids:

For Ola Customer Support: [email protected]

For Ola Customer Security: [email protected]

For Media Related Queries: [email protected]


Ola Customer Care Office Addresses:


Ola Customer Care Bengaluru Address 1:

ANI Technologies Private Limited,
Regent Insignia,
#414, 3rd Floor, 4th Block, 17th Main,
100 Feet Road Koramangala,
Bengaluru, 560034

Phone number 080-67350900

Fax number 080-67350904


Ola Customer Care Bengaluru Address 2:

ANI Technologies Private Limited
Maruthi Infotech Center,
A Block – 5th floor
Bengaluru, 560071

Phone number 080-46655300


Ola Customer Care Delhi Office Address:

Apra Cabs India Pvt. Ltd.,
Building No.1,
3rd Floor,
Sector B-1,
Local Shopping Complex,
Vasant Kunj,
New Delhi – 110070


Ola Customer Care Gurgaon Office Address1:

Plot number 521

Ground 1st, 5th& 6th floor,

Udyog vihar phase-3 Gurgaon,

Haryana – 122016


Ola Customer Care Gurgaon Office Address2:

Plot number86

Ground  and 1st floor

Udyog vihar phase-1 Gurgaon,

Haryana – 122016



Ola Customer Care Social Media Addresses:

Ola Facebook link: https://www.facebook.com/olapartners

Ola Youtube link: https://www.youtube.com/user/OfficialOlacabs


Steps for “Ola Cab Booking”

For “Ola Cab Booking”, you have to simply follow the steps given below:

  • For “Ola Cab Booking”, first of all, you must have the Ola app at mobile to book an Ola ride. If you don’t have it then first downloads it from play store or apple store and verify the account.
  • To book a ride, you have to enter your pickup location or enable the location access in your mobile.
  • Now, please enter the destination location.
  • Then, select your convenient vehicle for “Ola Cab Booking”
  • Your ride is now booked by clicking at “Ride now” and keeps in touch with the driver.
  • You will receive a 4 pin OTP to your given number. You have to share that number with the driver while boarding at the vehicle.
  • After the trip you have to pay the amount either online or with OLA money or through cash.


“Ola App Download”:

Link for android users “Ola App Download”:  “https://play.google.com/store/apps/details?id=com.olacabs.customer&hl=en_IN

Link for iphone users “Ola App Download”: “https://itunes.apple.com/in/app/ola-taxi-cabs-near-you/id539179365?mt=8



FAQs related to Ola Customer Care:


Question: What documents are required to be a driver partner of Ola?

Answer: A driver should have following documents to work with Ola:

  • Driving license
  • Aadhar card
  • Address proof

If you want to drive your own vehicle and be a partner with Ola then you should have the following documents:

Owner Documents

  • PAN Card
  • Aadhar Card
  • Address Proof
  • Cancelled Cheque or Passbook

Car Documents

  • Vehicle Permit
  • Vehicle RC
  • Vehicle Insurance


Question: What do you mean by an “Ola Share Pass” and how do I get this?

Answer: An “Ola Share Pass” enables you to ride in your city anywhere, anytime at flat fares. This service of Ola is really cost-effective and convenient. You can buy an “Ola Share Pass” from your Ola app anytime. But an “Ola Share Pass” is applicable only for one city. If you want to ride in another city, you have to buy another share pass to do so. You can also auto-renew your share pass from Ola app. However this service is started in selected cities right now.


Question: What are “Ola Flat Fare Zones” and how can I take benefit of this service of Ola during my rides?

Answer: Basically, “Ola Flat Fare Zones” are nothing but some selected key-zones in your city. At these zones, you can get flat pricing for Ola share for some fixed kilometres and fixed time duration.”Ola Flat Fare Zones” make your travel convenient and cost-effective. You can take the benefits of this service from Ola app anytime.


Question: What is “Ola Express” service and how does it work?

Answer:  “Ola Express” provides you a cheap way to travel during peak hours of your city on the fastest route with no deviations. To take advantage of “Ola Express”, you should simply follow the steps mentioned below:

  • Go to your Ola app.
  • Select Share and then you have to enter your drop location.
  • Now, just click at “Ride Now” option then choose “Express” and then click at Continue.
  • Confirm your booking now and you have to walk to your pickup point.
  • Track your ride and you have to walk to your destination now.

The only disadvantage of “Ola Express” is that you have to walk to the pickup location mentioned at Ola app and Ola cab will drop you at their express drop location and you have to walk to your destination from there. But this walk is generally too short.


Question: Explain about “Ola Money” and how can I get advantage of it?

Answer: If you don’t want to pay in cash, you can easily pay your Ola ride amount by using “Ola Money”. It is the fastest, easy and safe way to pay at just a one click.


Question: Explain “Ola Corporate” service in brief?

Answer: It is the service dedicated exclusively to corporate customers of Ola. By using “Ola Corporate” service, their corporate customers can pay for their ride directly from their company’s prepaid account.

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