Welcome to our website “Myntra Customer Care.” If you want to get access to Myntra Customer Care, this is the right place you have visited. Here you will find the solution for all your problems by getting all the contact details of Myntra Customer Care. We are here 24x7x365 days to provide you all the contact information like toll free number, email-id and respective addresses of the regional offices of Myntra Customer Care. Please free feel to use our website to enjoy the services served by Myntra Customer Care and to solve your queries through the information provided by Myntra Customer Care. You are requested to bookmark this page for future correspondence to Myntra Customer Care.
There can be several reasons, you need to contact to Myntra Customer Care. It can be related to product quality, product replacement, refund issues etc. In this situation, you must aware of the following contact information of Myntra Customer Care:
List of contact numbers of Myntra Customer Care:
Myntra toll free app missed call number: 1800-419-3500
Myntra customer care helpline: 91-8061561999
Myntra customer care executive number: 9064539884
Myntra customer care number just dial: 08043541901
List of email-ids of Myntra Customer Care:
- For Business Development & Partnerships: [email protected]
- For Customer Support: [email protected]
- For Press Relations: [email protected]
- For Corporate Sales: [email protected]
List of office addresses of Myntra Customer Care:
§ Myntra Customer Care (Head Office) Address:
3rd floor, AKR tech park,
7th mile, krishna reddy industrial area gate,
§ Myntra Customer Care (Kolkata) Address:
Vector E-Commerce Pvt. Ltd.
184 Dr A.K. Paul road, behala,
near: madhya para rickshaw stand,
§ Myntra Customer Care (Bengaluru) Address:
Survey numbers: 231, 232 & 233
soukya road, samethanahalli village,
anugondanahalli hobli, hoskote taluk,
§ Myntra Customer Care (New Delhi) Address:
Vector E-Commerce Pvt. Ltd.
dve niwas, k-2 block, khasra no 819, mahipalpur,
behind apra maruti showroom,
New Delhi: 110037
§ Myntra Customer Care (Mumbai) Address:
Room no: 2&203
Dham ji sham ji trade center,
near vidya vihar station, vidya vihar west
Mumbai, pin code: 40086
List of social profile addresses of Myntra:
- Facebook: www.facebook.com/myntra
- Instagram: www.instagram.com/myntra/?hl=en
- Youtube: www.youtube.com/user/myntradotcom
- Pinterest: www.pinterest.com/myntra
Different ways to connect with Myntra Customer Care:
How to connect with Myntra Customer Care from the website:
Step 1: To reach Myntra Customer Care from the website, at first, you have to go to the browser and click the following link :
When someone will click the above link, a page will be open. I have attached the snapshot of the same page for your flexibility:
Step 2: After doing the first step, you have to login in order to solve your query.
Step 3: Now, it is the time to select queries related type provided by the website:
A: Order related query
B: Non order related issues
If you have any order related issue, you have to click at option “A” which is “Order related query”,as a result, your query will be resolved by following some simple steps given by the website.
But if you have non- order related issues like payment /refund, offers, discounts, coupons, manage your account, etc. Then you have to click at option “B” which is “non order related issues”. After clicking at option” B” a step by step information will be given that will resolve your query.
How to connect with Myntra Customer Care from the app:
Step 1 : To reach Myntra Customer Care from the app, at first, you have to install the Myntra app at your smartphone.
Step 2 : Now, you have to click at the “3 lines” at the top left side on the app.
Step 3: Then you have to click at “contact up”.
Step 4: Now, it is the time to select the appropriate option according to your query.
Two Basic functions at Myntra “to order” and “to cancel”:
How to order any product at Myntra:
You have to go through the following steps to order any product at Myntra:
Step 1: At first, you have to go to the Myntra app.
Step 2: Now, you have to select the category for example: men, women, kids, beauty, home etc.
Step 3: Then, you have to select your order and check delivery status by entering pin code of your city.
Step 4: After that, you have to check “expected delivery time” and card/COD (cash on delivery) status.
Step 5: Then, you have to click at “ADD TO BAG” button and go to the top right corner on the app.
Step 6: Now, you should check “apply coupon” in order to get available discount (if you place your first order then you must enter this coupon code: “MYNTRANEWW500” in order to earn extra 500 off +to get free delivery).
Step 7: After that, you have to click at “apply button” and then at “continue”.
Step 7: Now, it is the time to fill the address detail and click at “continue”.
Step 8: After doing all the above steps, you have to select the “payment method” in order to place your order successfully.
How to cancel any order at Myntra:
You have to go through the following steps in order to cancel any product at Myntra:
Step 1: At first, you have to go to the app.
Step 2: Then, you have to click at the “3 lines” at the top left corner of the screen.
Step 3: Now, you have to click at your registered name at the top left corner of the screen.
Step 4: After that, it is the time to click at “orders” button.
Step 5: Now, the ordered products are being shown at the screen and you have to select the particular order, you want to cancel.
Step 6: Then, you have to give the appropriate reason for cancellation and then submit your request in order to get the product cancelled.
Policies followed by Myntra:
Myntra Return Policy:
Myntra uses such a nice and simple return policy given below:-
- Online refund: 7 to 10 working days
- Bank account refund: 3 to 5 working days
- PhonePe wallet refund: 1 day after receiving the product by Myntra
- Myntra app refund: the day at which the product received by Myntra +1 day
Product return policy:
Myntra uses the following process to return any product:-
- Return/ exchange must be done within 30 days.
- To return/exchange the product, you have to register your request at the given link:
- Now, you have to select pick up ship.
- As a result, your order is ready to return.
Track your order:
You have to go to the link “www.myntra.com/my/orders” to check your order status.
You can payment through COD (Cash On Delivery), debit card, credit card, PhonePe wallet, net banking, gift card.
Frequently asked queries by the customers to Myntra Customer Care:
Question 1: If someone is unable to pay using wallet, how can Myntra Customer Care help in that case?
Answer : In that case, customer should kindly use the link www.myntra.com/contactus so that Myntra Customer care can help him/her in a better manner by getting the relevant information from him/her.
Question 2: If a customer wants an instant cash back/discount while shopping at Myntra but does not receive the desired one, what should be done by him/her to do so?
Answer: He/she must go to the “Contact us” option provided by Myntra for the solution of such problems.
Question 3: If the customer return the product himself/herself but has not received any refund yet. What should be done by the customer so that Myntra Customer Care can help?
Answer : Refund will be initiated only after Myntra receives the product at the warehouse and the product passes the quality check. Customer should check whether the product has been received at the warehouse by using the tracking number provided in the courier at the courier partner’s website for better response from Myntra Customer Care. How long it will take to refund will only depend at the following modes of refund:
A: Online refund: 7 to 10 working days
B: Bank account refund: 3 to 5 working days
C: PhonePe wallet refund: 1 day after receiving the product by Myntra
D: Myntra app refund: The day at which the product received by Myntra +1 day
Question 4: In case of queries related to referral points, which section of Myntra app or Myntra Customer Care can resolve the problem?
Answer: To resolve such queries, one must go through the following steps:
- Contact us
Question 5: If an order did not get placed, but the payment got debited from the customer’s account, how can Myntra Customer Care help?
Answer: In such case, customer does not need to worry about the amount. Myntra Customer Care assures the refund of the amount debited by the customer’s account in an automatic manner.
Question 6: If someone is unable to apply coupon at Myntra. What will be the process to resolve this problem according to Myntra Customer Care?
Answer: If someone wants to apply coupon while shopping at Myntra, he/she can do this only at a cart page before placing his/her order. He /she must go through the following sections step by step to use his/her valid coupons:
- My account
Question 7: If someone’s payment has been debited multiple times, in that case, how can Myntra Customer Care help in favor of customer’s benefit? Will the extra amount be refundable by Myntra or not?
Answer: Yes, the extra amount debited by the customer’s account will be automatically refundable by Myntra.
Question 8: If a Myntra app user wants to login to his/her Myntra account but unable to do so, according to Myntra Customer Care, what can be the solution of his/her problem?
Answer: In such cases, a common mistake is committed by several users that they forget their passwords and enter the wrong password. At such situation, the user can recover his/her password by using the “forgot password” link provided by Myntra
Question 9: According to Myntra Customer Care, what can be done to unsubscribe from promotional emails by the user?
Answer: The user needs to click at the “unsubscribe link” generally provided at the end of such unwanted promotional emails, to get himself/herself free from them.