Jio Customer Care

“Jio customer care” is a branch of Reliance Jio Infocomm Limited, d/b/a Jio that is an Indian mobile network operator. Its founder is Mr. Mukesh Ambani by Reliance Industries and its headquarter is located in Navi Mumbai, Maharashtra. This company operates a national LTE network with coverage across all 22 telecom circles. We are going to provide you all the customer care details of jio in this website.

jio customer care

 

Jio Customer Care Contact Numbers:

For all your queries, dial: 199

For recharge plans, data balance, validity, recharge confirmation and offers, dial: 1991

If you want tele-verification to activate data services only, dial: 1800-890-1977

If you want tele-verification to activate both HD voice & data services, dial: 1977

For all your complaints, dial: 198

For any other detail, dial: 1800-889-9999

For device care (LYF Smartphone and JioFi) helpline, dial: 1800-890-9999

For Jio corporate customer helpline, dial: 1800-889-9333

For Jio Giga Fibre customers helpline, dial: 1800-896-9999

For online shopping assistance helpline, dial: 1800-893-3399

 

Jio Customer Care E-mail Ids:

To join the jio digital world: [email protected]

To enquire about corporate connection: [email protected]

To enquire about Giga Fibre: [email protected]

To enquire about online shopping assistance: [email protected]

To enquire about any security issues: [email protected]

 

Jio Customer Care Latest Offers:

Jio Diwali Offers:

On the occasion of diwali 2018, jio has launched fantastic offers. The details of the offers are given below:

  • At the recharge of 1699, you will get,
  • 5 GB high speed data/day
  • Unlimited calls
  • 100/day SMS
  • Jio apps (complimentary subscription)

 

within India for whole one year. This offer is valid from 18th October 2018 to further notice.

 

  • At the recharge of Rs. 149 and above, you will get,
  • 100% cash back coupons (can be redeemed against purchases made at reliance digital stores only.)
  • Offer applicable at both online as well as offline mode.
  • Offer applicable for both existing as well as new customers.
  • Status update can be checked at “My Jio App” under “My Coupons” section.

 

This offer is valid till 30th November 2018 on a minimum purchase of Rs. 5000. At a time, only one coupon can be redeemed. The expiry date of the coupons is 31st December 2018. For more help, please visit jio.com.

 

Jio Cashback offers at Paytm:

  • You can get Rs. 50 cashback only if you are a new user, by using coupon code: NEWJIO.
  • Also you can get Rs. 20 cashback if you are an existing user by using coupon code: PAYTMJIO

 

Jio Cashback offers at Amazon Pay:

  • If you are a new user, you will get cashback of Rs. 75.
  • But if you are an existing user, you will get cashback of Rs. 30 only.

 

Jio Cashback offers at PhonePe:

  • If you are a new user, you will get cashback of Rs. 75.
  • But if you are an existing user, you will get cashback of Rs. 30 only.

 

Jio Cashback offers at  Mobikwik:

  • You can get Rs. 75 cashback only if you are a new user, by using coupon code: JIOCB75
  • Also you can get Rs. 25 cashback if you are an existing user by using coupon code: JIOCB25

 

Jio Cashback offers at Freecharge:

  • You can get Rs. 100 cashback only if you are a new user, by using coupon code: JIO100
  • Also you can get Rs. 50 cashback if you are an existing user by using coupon code: 50JIO

 

How to transfer “My Voucher” to another number:

 

  • At first, you have to go to the “My vouchers” section on “My Jio” app.

jio customer care

 

  • Now, click at “buy” option and select your plan (it will only work plans upto Rs. 300) and click at proceed button.

jio customer care

 

  • Now, you will see “apply discount voucher” on your screen, you have to click at this option and then have to select Rs. 50 voucher option after that, you have to select payment method.

jio customer care

  • Now your voucher has been saved and you can easily transfer your voucher to another number as you want.

 

Recharge plans of jio:

1.5GB/day plans:

  • At recharge of Rs. 149, you will get free calls, 100 sms/day, all jio apps and 42 GB data (1.5 GB per day, after use of 1.5 GB, speed will be reduced to 65kbps) for 28 days.
  • At recharge of Rs. 349, you will get free calls, 100 sms/day, all jio apps and 105 GB data (1.5 GB per day, after use of 1.5 GB, speed will be reduced to 65kbps) for 70 days.
  • At recharge of Rs. 399, you will get free calls, 100 sms/day, all jio apps and 126 GB data (1.5 GB per day, after use of 1.5 GB, speed will be reduced to 65kbps) for 84 days.
  • At recharge of Rs. 449, you will get free calls, 100 sms/day, all jio apps and 136.5 GB data (1.5 GB per day, after use of 1.5 GB, speed will be reduced to 65kbps) for 91 days.
  • At recharge of Rs. 1699, you will get free calls, 100 sms/day, all jio apps and 547.5 GB data (1.5 GB per day, after use of 1.5 GB, speed will be reduced to 65kbps) for 365 days.

2GB plan/day:

  • At recharge of Rs. 198, you will get free calls, 100 sms/day, all jio apps and 56 GB data (2 GB per day, after use of 2 GB, speed will be reduced to 65kbps) for 28 days.
  • At recharge of Rs. 398, you will get free calls, 100 sms/day, all jio apps and 140 GB data (2 GB per day, after use of 2 GB, speed will be reduced to 65kbps) for 70 days.
  • At recharge of Rs. 448, you will get free calls, 100 sms/day, all jio apps and 168 GB data (2 GB per day, after use of 2 GB, speed will be reduced to 65kbps) for 84 days.
  • At recharge of Rs. 498, you will get free calls, 100 sms/day, all jio apps and 182 GB data (2 GB per day, after use of 2 GB, speed will be reduced to 65kbps) for 91 days.

 

3GB plan/day:

  • At recharge of Rs. 299, you will get free calls, 100 sms/day, all jio apps and 84 GB data (3 GB per day, after use of 3 GB, speed will be reduced to 65kbps) for 28 days.

 

4GB plan/day:

  • At recharge of Rs. 509, you will get free calls, 100 sms/day, all jio apps and 112 GB data (4 GB per day, after use of 4 GB, speed will be reduced to 65kbps) for 28 days.

 

 5GB plan/day:

  • At recharge of Rs. 799, you will get free calls, 100 sms/day, all jio apps and 140 GB data (5 GB per day, after use of 5 GB, speed will be reduced to 65kbps) for 28 days.

 

Rs.98 monthly:

  • At recharge of Rs. 98, you will get free calls, 300 sms/day, all jio apps and 2 GB data (After use of 2 GB, speed will be reduced to 65kbps) for 28 days.

 

Long –Term Plan:

 

Plan                Validity                       Benefits

999                  90days             60GB (60gb high speed, after 65 gb speed 64 kbps, 100 sms/day)

1999                180days           125GB (125gb high speed, after 65 gb speed 64 kbps, 100 Sms/day)

4999                360days           350GB (350gb high speed, after 65 gb speed 64 kbps, 100 Sms/day)

9999                360days           750GB (750gb high speed, after 65 gb speed 64 kbps, 100 Sms/day)

 

JioPhone 2 features:

 

  • Operating system: KaiOS
  • 512MB of RAM and 4GB of ROM
  • SD card for expandable storage up to 128GB.
  • Display of 2.4QVGA
  • 2-megapixel rear camera and VGA front-facing camera
  • Backs dual-SIM, LTE, VoLTE, and VoWi-Fi
  • Phone supports FM, Bluetooth, GPS, Wi-Fi, and NFC.
  • Supports Facebook, YouTube, and WhatsApp applications

Comments

  1. Saurabh Swarnkar says:

    Nice blog

  2. Is it okay if I ask you to expand this? Could you write an additional example? Thanks!

    1. admin says:

      It is absolutely okay. I will try to expand this very soon. Please mention in which section of the article, you want additional examples.

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